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The Legal Thriller Business

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This has not been the week that I thought it would be.  First, I thought that my new puppy, Summer Moon, would stop harassing her much older brother, Rhythm, after I followed Caesar Milan’s sage guidelines for introducing a new puppy to an older dog.  Wrong.  Summer has yet to learn that (1) Rhythm is Head Dog and (2) she’s a Golden Retriever Puppy, not a baby Dragon, (3) and Caesar is supposedly RIGHT in all things DOG.  And just to prove her contempt for TRAINING, she swiped a burrito off the kitchen counter tonight and ate half of it before being discovered.  Sigh!

Second, I was unwittingly drawn into a conflict with the company that services my lap pool.  About two weeks ago, it began to bubble like a cauldron.  Getting into the spirit of Halloween, I thought.  But since a pool is not a cauldron, I called the pool service to ask them to come take a look.  That request degenerated into a demand that I (1) tell them what is wrong with the pool and (2) (well, since I didn’t know what was wrong) take pictures of the bubbles.  I told them I would be thrilled to pay them $75 to come diagnose it since (1) they are supposed to know what’s wrong, and (2) I was working on a brief for the California Supreme Court and I didn’t have time to take pictures of bubbles.  Eventually, the pool tech appeared, mumbled something about the auto-flow, and promised to have yet another tech who actually fixes things come to make the repair.  But a week went by, and no fixer pool tech ever appeared.  I thought of calling the office, but after my last conversation with the receptionist, I figured I’d just wait for the saner pool tech to reappear and summon the fixer pool tech.

But when the saner pool tech did reappear, I learned that psycho-receptionist was working to have him fired.  Apparently, that’s why she never sent the fixer pool tech.  She wanted to be able to say that the sane one had dropped the ball.  Which he did not do.  In the end, I had to call the owner of the company and tell him I wouldn’t be using his pool service anymore.  The saner tech had done a good job, but the psycho in the office was not a force I wanted to go on reckoning with.  I didn’t want my pool caught in whatever vendetta she had against the saner pool tech.  The owner promised free repair and pool service for a month, but I didn’t want to deal with any more unprofessional behavior from his front office.  I said, thanks, but no thanks, and hired a new pool service.

I felt a little sorry for the owner. He has just bought the business, and every customer is important to him. But apparently he didn’t realize that he took over a front office that doesn’t share his goals.

The lesson for me is that any business is built one customer at a time. That’s why I’m grateful for every new reader who finds one of my legal thrillers and decides to give it a try.

What if Your Lawyer Wore Pajamas to Court – Or Don’t Leave Home Without Your Editor

I started life as a listener, became a writer, worked as an editor, and drifted into being a lawyer. While a listener, I learned to love stories. While a writer, I learned to tell them. While an editor, I learned to tell them well.

It never occurred to me until I became a lawyer that the process of writing is a mystery to many people. Law schools have something called “law reviews” where students edit each other’s “case notes.” “Case notes” are not notes at all but are long deadly dull treatises on legal subjects not even a lawyer can love. The point of being on the law review is to learn how to pick a subject, write about it, and use a legal style manual to make sure all the citations and use of punctuation throughout the deadly dull case note are consistent. The theory is that later on, when lawyers write trial memoranda and appellate briefs (intended to keep the reader awake, unlike case notes), their written work will look professional instead of sloppy and haphazard. A legal brief with correct grammar and punctuation and consistent citation style is the equivalent of putting on a suit to go to court instead of appearing in your pajamas.

In the book publishing world, everyone knows traditional publishers have editors and proofreaders and copy editors. Their function is to make the fiction and nonfiction books the house publishes look professional. Like lawyers, publishers set standards for their written work by designating the style manual or manuals and the rules for punctuation, grammar, and citations that will make the house’s book internally consistent and appealing to readers. The point is not that every publisher uses the same style manual or follows exactly the same rules. Rather, the point is consistency within the works the house offers for sale.

One of the last steps in producing a brief for the court of appeal is editing and proofreading it. Proofreading yourself accurately is nearly impossible. Back in my editor days, we used to take turns acting as proofreaders for other editors’ projects because after anyone has read and re-read a document a number of times, the accuracy rate for proofreading slips into the toilet. Since I work without staff, I have to proofread my own work; and I have found that reading aloud and taking the sections of the brief out of order help me find my errors. And because I used to teach writing and grammar and punctuation, I do know where those pesky commas go. (They are logical little beasts; and no, they don’t go where you pause to breathe when reading out loud.)

This has always been my world. First, the story. Second, the writing. Third, editing the work. Whether writing poetry, fiction, non-fiction or legal briefs (a sometimes blend of fiction and non, but never mind), I never thought of deviating from this routine. And I’m not going to stop now.

But after I published my novel and began to read author discussions on various forums, I was surprised to discover that many who call themselves authors do not respect the process of editing. They see it as optional. That, in my mind, creates a problem in the world of self-publishing. Whereas a reader can rely on a traditionally published book to be edited and internally consistent, buying a self-published book can be a crap shoot. It might be presenting itself to the world in its professional dress. Or it might have been let loose still wearing its pajamas. I’ve downloaded a few of those books, and I haven’t gotten beyond page twenty-five in any of them. And failing to respect the editorial process leads to a divide among reviewers. A lot of them either won’t consider a non-traditionally published book, or they demand assurances a self-published book has been edited.

Treating editing as optional hurts everyone in the self-publishing community. Ignoring the editorial process is a mistake. A good editor has the art of cleaning up a manuscript while preserving the authentic and individual voice of the author. Good editing is never, ever optional. No reader wants to buy a book still in its pj’s.

Chicago Manual of Style

The Grandaddy of Style Manuals

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Legal Style Manual:  Dreaded Blue Book

Legal Style Manual: Dreaded Blue Book

California's Answer to the Dreaded Blue Book

California’s Answer to the Dreaded Blue Book